This site lists books with a major queueing component. Many of the books are out of print, but there are lots of excellent recent queueing books. If you know of a book, or have authored a book that you would like to see added to this list, please send an e-mail to the address below.
Contact: Myron Hlynka at hlynka@uwindsor.ca
URL is http://web2.uwindsor.ca/math/hlynka/qbook.html
Last updated: June 15, 2016.
NOTE: The content of this web site was collected by M. Hlynka over many years.
I do not sell any of these books and I do not receive any compensation for anything appearing on this site.
If you have a mathematical background and would like to learn queueing theory at an introductory level, then I recommend a good introductory book in Operations Research, Management Science, or Industrial Engineering. Examples are Introduction to Operations Research by Hillier and Lieberman; Operations Research: Applications and Algorithms by Winston, or Operations Research by Taha. After that, move on to a specialized book in queueing theory.




  1. Subhash Chandra Agrawal. Metamodeling, a study of approximations in queueing models. 262 pp. MIT 1985.
  2. Haruo Akimaru and Robert B. Cooper. Teletraffic Engineering. Ohmsha Ltd., 1985. (In Japanese. Some material translated from Cooper's 1981 Introduction to Queueing Theory, additional material by Akimaru.)
  3. Haruo Akimaru and Konosuke Kawashima. Teletraffic: Theory and Applications. Springer-Verlag, 1993. (English translation of Japanese version, 1990.)
  4. Al-Begain, Khalid; Fiems, Dieter; Vincent, Jean-Marc (Eds.) 2012.
    Analytical and Stochastic Modeling Techniques and Applications. 19th International Conference, ASMTA 2012, Grenoble, France, June 4-6, 2012. Proceedings. Springer.303 p.
  5. Khalid Al-Begain; Armin Heindl; Miklos Telek (eds.) 2008.
    Analytical and Stochastic Modeling Techniques and Applications: 15th International Conference, ASMTA 2008 Nicosia, Cyprus, June 4-6, 2008 Proceedings (Lecture Notes in Computer Science)
  6. Attahiru Sule ALFA. 2010, Queueing Theory for Telecommunications: Discrete Time Modelling of a Single Node System. 247 p. 100 illus., 50 in color., ISBN 978-1-4419-7313-9 (print), 978-1-4419-7314-6 (electronic), Hardcover
  7. Attahiru S. Alfa, Srinivas R. Chakravarthy (Editors). 1998. Advances in Matrix-Analytic Methods for Stochastic Models. Notable Publications, Inc.; ISBN: 0966584708.
  8. Arnold O. Allen. 1978. Probability, Statistics, and Queueing Theory: with Computer Science Applications. Academic Press. Orlando. ISBN: 0120510502
  9. Arnold O. Allen. 1997. Probability, statistics, and queueing theory : with computer science applications. Second ed. 768 pp. Academic Press, New York. ISBN 0-12-051-051-0. The first ed. was 1978.
  10. E. Altman, B. Gaujal and A. Hordijk , Discrete-event control of stochastic networks: Multimodularity and Regularity (Copyrights: Springer Verlag) Springer Verlag, Series: Lecture Notes in Mathematics 2003, XIV, 313 p., Softcover ISBN: 3-540-20358-3. It is available on line at
  11. Wayne Amsbury. 1985. DATA STRUCTURES FROM ARRAYS TO PRIORITY QUEUES. 516 pp. Wadsworth Pub. Belmont, CA.
  12. Vladimir Anisimov. 2008
  13. Artalejo, Jesus R., Gomez-Corral, A. 2008.
    2008, Springer. ISBN: 978-3-540-78724-2
  14. Winnifred D. ASHTON. 1966. THE THEORY OF ROAD TRAFFIC FLOW. 178 pp. London, Methuen & Co. Ltd., (1966).
  15. Soren Asmussen. 2003. Applied Probability and Queues. Second Edition. Springer. 448 pp. ISBN 0-387-00211-1. Information available from http://www.springer.de/
  16. Soren Asmussen. 1987. Applied Probability and Queues, John Wiley and Sons. 318 pp. ISBN 0-471-91173-9 See information on second edition above.
  17. Soren Asmussen. 2000. Ruin Probabilities. World Scientific Publishers.
  18. F. Baccelli and P. Bremaud. Elements of Queueing Theory: Palm Martingale Calculus and Stochastic Recurrences. 2nd ed. 2003. Springer. X, 334 pp. Hardcover. 3-540-66088-7
  19. Baccelli, F. and Bremaud P. 1994. Elements of Queueing Theory: Palm Martingale Calculus and Stochastic Recurrences, 256 pp., Springer Verlag. ISBN 0-387-53347-8. See new books at top re second edition.
  20. Francois Baccelli and Pierre Bremaud. 1987. Palm Probabilities and Stationary Queues (Lecture Notes in Statistics, Vol 41); Springer Verlag. ISBN 0387965149.
  21. Tapan Prasad Bagchi and James G.C. Templeton. 1972. "Numerical Methods in Markov Chains and Bulk Queues", Springer-Verlag, New York, ISBN 3-540-05996-2.
  22. Simonetta Balsamo, Vittoria De Nitto Persone, Raif Onvural. 2001. Analysis of Queueing Networks with Blocking (International Series in Operations Research and Management Science Volume 31)
    For the table of contents, see
  23. P. Bartfai, and J. Tomko (eds.) 1981. Point processes and queuing problems. North-Holland Pub. Co. 426 p. ISBN: 0444854320.
  24. by Basharin, Bocharov, Kogan. date? Out of print. Analysis of Queues in Computational Networks : Theory and Methods of Calculation
  25. Beckmann, Petr. 1968. Introduction to elementary queuing theory and telephone traffic. 144 pp. Golem Press. Boulder, Colo.
  26. Beckmann, Petr. 1976. Elementary queue theory and telephone traffic. Flatiron Publications. ISBN 0686980727
  27. Benes, V.E. 1963. General Stochastic Processes in the Theory of Queues. 88 pp. Addison Wesley. Reading, PA.
  28. Bertsekas, Dimitri and Gallagher, Robert. Data Networks. 2nd ed. 1992 Prentice Hall.
  29. BHAT, U. Narayan. 2008.
    An Introduction to Queueing Theory: Modeling and Analysis in Applications (Statistics for Industry and Technology)
  30. Bhat, U. Narayan. (Edited by M. Beckman, Providence & H. P. Kunzi, Zurich). 1968. A Study of the Queueing Systems M/G/1 & GI/M/1. 78 pgs. Springer-Verlag. 1968. (Lecture Notes in Operations Research and Mathematical Economics, V. 2.).
  31. U. Narayan Bhat, Ishwar V. Basawa (Editor). 1992. Queuing and Related Models. 348 pp. (Oxford Statistical Science Series, No 9) Oxford University Press; ISBN: 0198522339.
  32. Burnie Blakeley, Harry Harris, Rhys Lewis. 1995. Messaging and queuing using the MQI :concepts & analysis, design & development. McGraw-Hill. 469 p. ISBN: 0070057303.
  33. J.P.C. Blanc. 1982. Application of the Theory of Boundary Value Problems in the Analysis of a Queueing Model with Paired Services, Mathematical Centre Tract 153, Amsterdam.
  34. P.P. Bocharov, C. D'Apice, A.V. Pechinkin, S. Salerno
    Queueing Theory. 2004; xiv+446 pages; ISBN 90-6764-398-X
  35. Gunter Bolch, Stefan Greiner, Hermann de Meer, and Kishor Shridharbhai Trivedi. 2006. Queueing Networks and Markov Chains. (2nd ed.) Hardcover: 896 pages. Wiley-Interscience.
  36. Gunter Bolch, Stefan Greiner, Hermann de Meer, Kishor S. Trivedi. 1998. Queueing Networks and Markov Chains : Modeling and Performance Evaluation With Computer Science Applications. (First ed.) 744 pages. John Wiley & Sons; ISBN: 0471193666.
  37. Borovkov, A.A. 1976. Stochastic processes in queueing theory. 280 pp. Springer-Verlag, New York
  38. Borovkov, A.A. (translated by D. Newton) 1984. Asymptotic Methods in Queueing Theory. John Wiley and Sons. Chichester. U.K. ISBN 0 471 90286 1. 292 pp.
  39. Sanjay BOSE. 2001. An Introduction to Queueing Systems. Kluwer Academic/Plenum Publishers. Hardbound, ISBN 0-306-46734-8. December 2001 , 310 pp.
    Portions (plus slides plus a solution manual plus sample tests plus supplementary material) are available on line at
    The publisher's web site for this book is
  40. Boucherie, Richard J., van Dijk, Nico M. (Eds.) 2011. Queueing Networks: A Fundemental Approach. 798 p. 148 illus., Hardcover. Springer.
    ISBN-10: 1441964711 ISBN-13: 978-1441964717
  41. Onno Boxma and Ger Koole (editors). 1994. Performance evaluation of parallel and distributed systems - solution methods. Proceedings of a workshop held in Torino, Italy, in the framework of the Esprit project QMIPS. The first part (Tract 105) contains mainly papers related to queueing systems, the second part (Tract 106) consists of papers dealing with Petri nets and the (max,+) algebra. CWI Tract 105 & 106, CWI, Amsterdam, 1994.
  42. Boxma, O.J. and Syski, R., editors. 1988. Queueing Theory and its Applications (Liber Amicorum for J.W. Cohen). 446 pp. North-Holland. ISBN 0-444-70497-3
  43. Maury Bramson. 2008. Stability of Queueing Networks. Series: Lecture Notes in Mathematics 2008, VIII, 190 p. 20 illus., Softcover. ISBN: 978-3-540-68895-2
  44. Brandt, A., Franken, P., and Lisek.B. 1990. Stationary Stochastic Models. Akademie-Verlag Berlin; Wiley, Chichester. ISBN 3-05-500605-4
  45. Bremaud, P. 1981. Point Processes and Queues, Springer Verlag.
  46. Pierre Bremaud. 1999. Markov Chains : Gibbs Fields, Monte Carlo Simulation, and Queues. 480 pages. Springer Verlag; ISBN: 0387985093 (Texts in Applied Mathematics, 31).
  47. Lothar Breuer. 2003. From Markov Jump Processes to Spatial Queues. Kluwer.
  48. Lothar Breuer and Dieter Baum. An Introduction to Queueing Theory and Matrix-Analytic Methods. 2005. Springer Verlag. ISBN: 1402036302. Hardcover. 271 pp.
  49. Percy Brill. 2008.
    Hardcover: 477 pp. Publisher: Springer;
    ISBN-10: 0387094202 ISBN-13: ISBN 978-0-387-09420-5
  50. Percy Brill. 1975. System Point Theory in Exponential Queues. 234 pp. Dissertation. University of Toronto. (the first presentation of the level crossing method).
  51. Werner Brilon (Editor), F. Huber (Editor), M. Schreckenberg. 1999. Traffic and Mobility : Simulation - Economics - Environment. Springer Verlag; ISBN: 3540662952
  52. E. Brockmeyer, H.L. Halstrom, and Arne Jensen. 1948. The Life and Works of A.K. Erlang. Issue Number 2 of Transactions of hte Danish Academy of Technical Sciences. This difficult-to-obtain book has includes historical material on Erlang and some of his papers.
  53. Mark Robbin Brown. year? out of print. The analysis of a practical and nearly optimal priority queue.
  54. Bruell, Steven C. and Balbo, Gianfranco. 1980. Computational algorithms for closed queueing networks. 190 pp. North Holland. New York
  55. Herwig Bruneel, Byung Guk Kim. 1993. Discrete-Time Models for Communication Systems Including Atm. Kluwer Academic Publishers; ISBN: 0792392922. (Kluwer International Series in Engineering and Computer Science)
  56. Bunday, B.D. 1986. Basic Queuing Theory. Publ: Edward Arnold. ISBN 0713135700.
  57. Brian D. Bunday. An introduction to queueing theory. 1996. 224 pp. Oxford Univ Press; ISBN: 0340662395.
  58. Buzacott, John A. and Shantikumar, J. George. 1993 Stochastic models of manufacturing systems. Prentice Hall, Englewood Cliffs, New Jersey. ISBN-10: 0138475679. ISBN-13: 978-0138475673
  59. Jeffrey P. Buzen. Queueing network models of multiprogramming 1980 235 pp.
  60. Xi-Ren Cao. 1994. Realization Probabilities : The Dynamics of Queuing Systems (Lecture Notes in Control and Information Sciences, Vol 194) ISBN 10: 3540198725 / ISBN 13: 9783540198727.
  61. D.G. Carmicheal. 1987. Engineering Queues in Construction and Mining. 378 pp. Halsted Press/Ellis Horwood Ltd.
  62. Christos G. Cassandras (Boston University) and Stéphane Lafortune (The University of Michigan)
    Introduction to Discrete Event Systems.
    Published in September 1999 by KLUWER ACADEMIC PUBLISHERS, 848 pages. Hardbound, ISBN 0-7923-8609-4
    More info. on the book at: http://www.wkap.nl/book.htm/0-7923-8609-4
  63. Chakravarthy, S. and Alfa, A.S., editors. 1997. Matrix Analytic Methods in Stochastic Models, 375 pp. ISBN 0-8247-9766-3. Marcel Dekker, Inc.
  64. Wah Chun CHAN, 2014. An Elementary Introduction to Queueing Systems. World Scientific Publishers. New Jersey. ISBN 978 981 4612 00 5. 103 pp.
  65. Wah Chun CHAN. 2000. Performance Analysis of Telecommunicatons and Local Area Networks. 488 p. Kluwer Academic Publishers Norwell, MA, USA. ISBN:079237701X.
  66. Xiulu Chao, Masakiyo Miyazawa, Michael Pinedo. 1999. Queueing Networks : Customers, Signals and Product Form Solutions. (Wiley-Interscience Series in Systems and Optimization) 445 pages. John Wiley & Sons; ISBN: 0471983098
  67. Chaudhry, M.L. and Templeton, James G.C. 1983. A First Course in Bulk Queues. Wiley. New York
  68. Chen, H. and Yao, D. 2001. Fundamentals of Queuing Networks: Performance, Asymptotics, and Optimization. Springer. ISBN 0-387-95166-0
  69. Chandra Kanta Chetia. 2007. Glimpses into the Life and Works of J. Medhi.
    55 pp. This is not a queueing book, but rather a brief biography of a major queueing researcher and author of excellent books on queueing and stochastic processes, Jyotiprasad Medhi.
    ISBN 81-7480-132-4.
  70. Wai Ki Ching. 2001. Iterative Methods for Queuing and Manufacturing Systems (Springer Monographs in Mathematics)
  71. R.H.Chitale. 2008. Probability And Queueing Theory. Technical Publications, 830 pages, ISBN 978-81-8431-382-6.
  72. A.B. Clarke (ed.). 1974. Mathematical Models in Queueing Theory. Springer Verlag. Berlin.
  73. J.W. Cohen. 1964. Fundamental Methods in Queueing Theory. 150 pp. Purdue University Press. (Report 2. Ser. 11; Center of Applie Stochastics.).
  74. Cohen, Jacob Willem. 1969. The single server queue. 657 pp. North-Holland Pub. Co., Amsterdam. A revised edition was published in 1982.
  75. Jacob Willem Cohen. 1982. The Single Server Queue (Second edition) 694 pp. North-Holland; ISBN: 0444854525.
  76. Cohen, Jacob Willem. 1976. On regenerative processes in queueing theory. 93 pp. Springer-Verlag, Berlin
  77. Jacob Willem Cohen C. D. Pack (Editor). 1991. Queueing, Performance and Control in ATM: Proc. of the 13th Internat. Teletraffic Congress, Copenhagen, Denmark, June 19-26 1991 266pp. Elsevier Science. ISBN: 0444891145.
  78. J.W. Cohen and O.J. Boxma. 1983. Boundary Value Problems in Queueing System Analysis. 405 pp. North Holland. ISBN: 0444865675.
  79. Brian CONOLLY. 1975. Lecture Notes on Queueing Systems. Publ: Ellis Horwood Ltd. ISBN 0470168579
  80. Conway, A.E. and Georganas, N.D., 1989. Queueing Networks - Exact Computational Algorithms: A Unified Theory based on Decomposition and Aggregation. 234 pp. MIT Press. Cambridge, MA. ISBN 0-262-03145-0
  81. Richard Conway, William Maxwell, and Louis Miller. 1967. Theory of Scheduling. Addison Wesley. 294 pp. ISBN 0-201-01189-1
  82. Cooper, Robert B. 1972. Introduction to Queueing Theory. 277 pp. A second edition, much expanded, was published in 1981.
  83. Cooper, Robert B. 1981. Introduction to Queueing Theory, 2nd Edition, 347 pp. North Holland. ISBN 0-444-00379-7. The first edition was published in 1972. There is a free on-line version of the second edition plus a solution manual in the "Selected Publications" section of Bob Cooper's home page.
  84. Courtois, P. J. 1977. Decomposability : queueing and computer system applications. 201 pp. Academic Press.
  85. Cox, D.R. and Smith, Walter L. 1961. Queues, 180 pp. Chapman and Hall. ISBN 0-412-10930-1.
  86. D. R. Cox, Walter L. Smith. 1999. Queues. CRC Press; ISBN: 0412109301
  87. Clark A. Crane. Date? Out of print. Linear lists and priority queues as balanced binary trees
  88. Cruon, R., ed. 1967. Queuing Theory; Recent Developments and Applications. Proceedings of a NATO Science Committee Conference, Sept. 27 - Oct. 1, 1965. American Elsevier Pub. Co. New York 1967.
  89. Hans DADUNA. Queueing Networks with Discrete Time Scale Explicit Expressions for the Steady State Behavior of Discrete Time Stochastic Networks. 2001. X, 138 pp. Softcover 3-540-42357-5
  90. Daigle, John N. 2004, Queueing Theory With Applications To Packet Telecommunication. Publisher: Springer Verlag. ISBN: 0387228578
  91. Daigle, J. , 1992. Queueing Theory for Telecommunications. Addison Wesley.
  92. Mark S. Daskin. 2011. Service Science. 628 Pages, Hardcover. ISBN-10: 0-470-52588-6. ISBN-13: 978-0-470-52588-3. John Wiley & Sons.
  93. Dee Denteneer and J.S.H. van Leeuwaarden, 2008, Multiaccess, Reservations & Queues. Springer. Philips Research Book Series, Vol. 10., 254 p., 51 illus. Hardcover, ISBN 978-3-540-69316-1 Softcover, ISBN 978-3-642-08883-4.
  94. A. Descloux. Delay Tables for Finite- and Infinite-source Systems. McGraw-Hill, 1962. (Hardcover book of tables, with 13-page Introduction, from Bell Labs.)
  95. Dickman, Alan. yr? Designing Applications with MSMQ: Message Queuing for Developers. ISBN: 0201325810 ADDISON-WESLEY.
  96. Mark S. Daskin. 2010. Service Science. 628 Pages, Hardcover. ISBN-10: 0-470-52588-6. ISBN-13: 978-0-470-52588-3. John Wiley & Sons.
  97. G.R. Dattatreya. 2008. Performance Analysis of Queuing and Computer Networks. Chapman & Hall/Crc Computer & Information Science Series 472 pages
  98. Laurent DECREUSEFOND, Pascal MOYAL. 2012. Stochastic Modeling and Analysis of Telecoms Networks. ISBN: 978-1-84821-238-1. Wiley.
  99. Ralph Disney and Peter Kiessler. 1987 Traffic processes in queueing networks : a Markov renewal approach. 251 pp. Johns Hopkins University Press. ISBN 0-8018-3454-6.
  100. Ralph L. Disney and Teunis J. Ott, eds. Applied Probability - Computer Science: The Interface, Volumes I, II. Birkhauser, 1982. (First conference of what is now Applied Probability Society of INFORMS, held at Florida Atlantic University, 1981. Lots of papers on queueing theory and applications.)
  101. Jewgeni H. Dshalalow (Editor). 1995. Advances in Queuing : Theory, Methods, and Open Problems.
    528 pages. CRC Press; ISBN: 084938074X.
  102. Jewgeni H. Dshalalow (Editor). 1997. Frontiers in Queueing : Models and Applications in Science and Engineering (Probability and Stochastics Series). 480 pp. CRC Press; ISBN: 0849380766.
  103. Alexander Dudin. 1999. QUEUES: flows, systems, networks. Proceedings of the 15th Belarus Workshop on Queueing Theory in Minsk, Belarus, 22 - 24 June 1999. (29 papers in English and 18 papers in Russian)
  104. Dmitry Efrosinin. 2008. Controlled Queueing Systems with Heterogeneous Servers - Dynamic Optimization and Monotonicity Properties of Optimal Control Policies in Multiserver Heterogeneous Queues.
    Paperback: 236 pages. Publisher: VDM Verlag. ISBN-10: 3639028090 ISBN-13: 978-3639028096.
  105. El-Sayed Abdel-Raoof Mohamed EL Hady. 2012. Published Dissertation. On the solutions of FEs arising from Interfering queueing systems: Solutions Of FEs arising from Queueing Systems
  106. El-Taha, Muhammad and Shaler Stidham Jr. 1998. Sample-path analysis of queueing systems. (International series in operations research & management science; 11) Kluwer Academic Pubs. 295 pp.
  107. Queuing Analysis : The Pseudo State Model. 1996. by Donald J. Enright (Introduction) 300 pages. Texas Queueing Software; ISBN: 0964671603
  108. Falin, G. and Templeton. J.G.C., 1997. Retrial Queues. Chapman and Hall. ISBN 0-412-78550-1. 320 pp.
  109. G. Fayolle, V.A. Malyshev, and M.V. Menshikov. Topics in the Constructive Theory of Markov Chains. Cambridge University Press.
  110. Paul Ferguson, Geoff Huston. 1998. Quality of Service. John Wiley and Sons. ISBN 0-471-24358-2. 266 pp.
  111. Peter Franken, Dieter Konig, Ursula Arndt, Volker Schmidt. 1983. Queues and Point Processes. John Wiley and Sons, Chichester, U.K. 208 pp.
  112. Thorton C. Fry, Probability & its Engineering Uses. 1928. This is not strictly a queueing book but includes queueing and is important since many early queueing theorists learned from this book.
  113. M. Fujiki and E. Gambe. Teletraffic Theory. Maruzen, 1980. (In Japanese.)
  114. Olivier Gallay. 2010. Self Published thesis. Agent-Based Routing in Queueing Systems: Self-Organization in Production and Service Networks:
  115. Ayalvadi Ganesh, Neil O'Connell, Damon Wischik. Big Queues. 2004. Springer Publication.
  116. Saul I. Gass and Carl M. Harris, editors. The Encyclopedia of Operations Research and Management Science. Kluwer Academic, 1996.
  117. Natarajan GAUTAM. 2012. Analysis of Queues: Methods and Applications (Operations Research Series) [Hardcover]. ISBN-10: 1439806586 | ISBN-13: 978-1439806586. CRC Press.
  118. Fayez Gebali. Computer Communication Networks Analysis and Design. ISBN 0-9686116-2-1. Northstar Digital Design, Inc., 501 pages. 2005.
  119. Erol Gelenbe, Guy Pujolle. 1998. Introduction to Queueing Networks. 2nd ed. The first edition was 1987. John Wiley Publ. 0-471-96294-5
  120. A.I. Gerasimov. 2004. Analytical methods of investigation and optimization of computer systems and networks based on queuing network models , 288 p. To order, contact the author at Alexander089@mail.ru
  121. M. Ghanbari, C.J. Hughes, M.C. Sinclair, J.P. Eade. 1997. Principles of Performance Engineering for Telecommunication and Information Systems. (Iee Telecommunications Series , No 35). ISBN: 0852968833
  122. A. Ghosal. 1970. Some Aspects of Queueing and Storage Systems. 93 pp. Springer (Lecture Notes in Operations Research and Mathematical Systems # 23)
  123. Amitava Ghosal, S. C. Gujaria, Raja Ghosal. Network Queueing Systems: With Industrial Applications. South Asian Publishers. 2004. ISBN: 8170032784. 138 pp.
  124. Giovanni Giambene. 2005. Queuing Theory and Telecommunications : Networks and Applications. Hardcover. 588 pages. Springer. ISBN: 0387240659.
  125. Walter C. Giffin. 1978. Queueing: Basic Theory and Applications. Grid, Inc., Columbus, Ohio.
  126. Leonard Gilman. 1996. Distributed Computing with IBM(r) MQSeries. 283 pages. John Wiley & Sons; ISBN: 0471149349.
  127. Gnedenko, B.V. and Kovalenko, I.N. 1989. Introduction to Queueing Theory, Second Edition. 314 pp. Birkhauser. ISBN 0-8176-3423-1.
  128. B.W. Gnedenko and D. Konig. Handbuch der Bedienungstheorie, Vol I (1983), Vol II (1984). Academie-Verlag. (In German.)
  129. F. Gobel. 1976. Queueing models involving buffers. Mathematisch Centrum. ISBN: 9061961084. 89 pp.
  130. Gorney, Leonard. 1981. Queueing theory, a problem solving approach. 184 pp. Petrocelli Books, New York
  131. Winfried K. Grassmann (Editor). 1999. Computational Probability. 504 pages. Kluwer Academic Publishers; ISBN: 0792386175
  132. Terry Green. 2011. You're Next! (hard cover) Also published in paperback under the title "Cashier Number Three, Please!" The book is a non mathematical entertaining commentary on queue management of people queues.
  133. Leonid GRINSHPAN. 2012. Solving Enterprise Applications Performance Puzzles: Queuing Models to the Rescue. Paperback: 256 pages. Wiley-IEEE Press. ISBN-10: 1118061578 ISBN-13: 978-1118061572
  134. D. Gross, J. Shortle, J. Thompson, C. Harris. 2008.
    Wiley Series in Probability and Statistics.
    2008. 536 Pages, Hardcover.
    For more information see
  135. Donald Gross, John F. Shortle, James M. Thompson, Carl M. Harris
    Fundamentals of Queueing Theory, Solutions Manual (Paperback)
    ISBN-10: 0470077964 ISBN-13: 978-0470077962
  136. Gross, Donald, and Harris, Carl. 1998. Fundamentals of Queueing Theory. 3rd Edition. John Wiley and Sons. See info on the first and secon editions below. 439 pp. 0-471-17083-6
  137. Gross, Donald, and Harris, Carl. 1985 Fundamentals of Queueing Theory. 2nd Edition. John Wiley and Sons. 587 pp. 0-471-89067-7. The first edition was in 1974. (See info on the third edition above.)
  138. Donald Gross and Carl Harris. 1974. FUNDAMENTALS OF QUEUEING THEORY. 1st edition. 556 pp. John Wiley & Sons. New York. The most recent edition is the third edition.
  139. Neil J. Gunther. 2011. Analyzing Computer System Performance with Perl:PDQ (2nd ed.). Springer.
  140. Neil J. Gunther. 2004. Analyzing Computer Systems Performance: With Perl: PDQ, by 436 pages. Hardcover. Springer. ISBN: 3540208658
  141. Neil J. Gunther. 1998. The Practical Performance Analyst: Performance-By-Design Techniques for Distributed Systems (McGraw-Hill Series on Computer Communications)
  142. Aliakbar Montazer Haghighi, and Dimitar P. Mishev, Queuing Models in Industry and Business, Second Edition 2014. Nova Science Publishers, Inc., New York, (original Edition 2008).
  143. Haight, Frank A. 1963. Mathematical theories of traffic flow. 242 pp. Academic Press, New York
  144. Aliakbar Montazer Haghighi, Dimitar P. Mishev. 2013.
    Difference and Differential Equations with Applications in Queueing Theory. Wiley.
    ISBN: 978-1-118-39324-6. 424 pages.
  145. Aliakbar Montazer HAGHIGHI, Dimitar P. MISHEV. 2008. Queuing Models in Industry and Business. Nova Science Publisher. 386 pp. ISBN-10: 1604561890 ISBN-13: 978-1604561890
  146. Randolph W. Hall. 1991. Queueing Methods: For Services and Manufacturing. 476pp. Prentice Hall. ISBN: 0137447566.
  147. Mor Harchol-Balter. 2013. Performance Modeling and Design of Computer Systems: Queueing Theory in Action. Cambridge University Press.
  148. G. Haribaskaran. 2005. Probability, Queuing Theory And Reliability Engineering. (2nd edition) ISBN: 8170086507 Laxmi Publications Paper Back
  149. Harris, Carl and Gross, Donald. 1993. Queueing Analyses with TK Solver, 260 pp. Universal Technical Systems. (with diskette). Queueing Software.
  150. Harrison, J.M. 1985. Brownian Motion and Stochastic Flow Systems. John Wiley Publ.
  151. Refael Hassin and Moshe Haviv. 2003. TO QUEUE OR NOT TO QUEUE.
    Equilibrium Behavior in Queueing Systems.
    Springer. International Series in Operations Research and Management Science.
  152. Boudewijn R. Haverkort. 1998. Performance of Computer Communication Systems : A Model-Based Approach. John Wiley & Sons. ISBN: 0471972282
  153. Moshe Haviv. 2013. Queues: A Course in Queueing Theory.
    Springer. International Series in Operations Research & Management Science. Hardcover: 227 pages
    ISBN-10: 1461467640 ISBN-13: 978-1461467649
  154. Qi-Ming HE. 2013. Fundamentals of Matrix-Analytic Methods.
  155. Heffes, Harry. 1994. Queueing Theory. Volume 1. Stevens Inst. of Technology. Hoboken, N.J.
  156. Daniel P. Heyman and Matthew J. Sobel. Stochastic Models in Operations Research, Volume I. McGraw-Hill, 1982. (Lots of queueing theory.)
  157. Hillier and Yu (with Avis, Fossett, Lo, and Reiman). Queueing Tables and Graphs. 1981. (ORSA Publications in Operations Research series), Elsevier North- Holland, New York,
  158. J. Hillston, P.J.B. King, J. Pooley (Editor). 1991. 7th Uk Computer and Telecommunications Performance Engineering Workshop : Edinburgh, 22-23 July 1991
  159. Jane Hillston. A Compositional Approach to Performance Modelling. Cambridge University Press
  160. Hlynka, Myron. 1995. A Brief Introduction to Queueing Theory, 61 pp. (Course notes)
  161. Howard, W. J. 1971. A simple manual on queues -the long and short of waiting lines. 54 pp. Xyzyx Information Corp., Canoga Park : Calif.
  162. Frank Hubner. 1994. Discrete-time performance analysis of finite-capacity queueing models for ATM multiplexers. 154 pp.
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Acknowledgements: Dr. Hlynka recognizes funding from the University of Windsor which assists in his queueing theory research. Dr. Myron Hlynka is a member of the University of Windsor Queueing Group.