Known Issues
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Upload All in Assignments
A small number of users have reported some difficulty with the Upload All feature in Assignments. They are getting an error that "You have not selected a .zip archive file. You must either select a .zip or .sit archive file as the upload file. (See image below)
The short term workaround for this problem, is to try another archiving software that produces the .zip file and see if that solves the problem. Be careful to zip the correct folder that you have done the work in which contains all of the student files in addition to the Grades.csv file. Some free file compression software options are available at http://download.cnet.com/windows/file-compression/?tag=bc. Please email clew@uwindsor.ca if this solution doesn't work for you.
Assignments Released in Gradebook
Problem resolved. See the Assignment Integration with Gradebook article section for further details.
Web Browser Issues
Safari, used by Macintosh, produces some loss of function in CLEW, particularly with regards to the Text Editor and some display features.
Some Google Chrome users have experienced some irregularities with regards to the Text Editor in many of CLEW's tools, and some functionality is erratic.
Problems pasting text into the Text Editor in Firefox
Due to certain security settings in Firefox, you may have trouble pasting text into the Text Editor when you try to right-click and select Paste. Earlier versions of Firefox may not allow you to paste using Ctrl-v either. To resolve these problems, choose one of the solutions below:
- From the Edit menu, select Paste.
- Press Ctrl-v. If this does not work, upgrade to the latest version of Firefox.
- Change your security settings so that Firefox will let you paste by right-clicking.
- To do this in Windows:
- Close all Firefox windows.
- Navigate to the directory below, where username is your username and ProfileName is either your full name or a string followed by ".default":
- To do this in Windows:
Windows 7 or Vista
C:\Users\username\AppData\Local\Mozilla\Firefox\Profiles\ProfileName
XP
C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\ProfileName
- Using a text editor, create a file named user.js in that directory.
Note: Be sure your text editor does not add a .txt extension to the end of the filename. The file needs to have .js as the extension.
- In this file, enter the following:
- (user_pref("capability.policy.policynames", "allowclipboard");
- user_pref("capability.policy.allowclipboard.sites", "https://www.samplesite.com");
- user_pref("capability.policy.allowclipboard.Clipboard.cutcopy", "allAccess");
- user_pref("capability.policy.allowclipboard.Clipboard.paste", "allAccess");
Replace https://www.samplesite.com with the name of the site for which you wish to allow pasting. Do not use
a trailing / (slash).
- Restart Firefox.
